94Everything you order is delivered FREE to your doorHair TrapThis handy device fits most plugholes and traps hair to eliminate clogging. Choose from white or chrome. Diam. 7.5cm (3").WhiteCode 021067-62£3.50ChromeCode 023310-62£4.25CHROMEWHITEPlug ParksNo more wrapping the plug around thetap. Self adhesive Plug Parks are theeasy way to keep your bath and basinplugs tidy. Pack of 2. Diam. 6.5cm (21?2").ChromeCode 055026-62£3.50WhiteCode 086665-62£2.75CHROMEWHITEShower SpraysSimply fit the Shower Spray onto your tapsand mix the water to the requiredtemperature. Choose the single tap versionfor a mixer tap over the bath or basin, ordouble tap version for two separate taps.Suitable for traditional taps only.Single TapDouble TapSingle hose Double hose L107cm (42").L114cm (45").Code Code 011347-62011401-62£4.95£5.95SINGLE TAPDOUBLETAPShower HeadBracketIdeal for children, the disabledand the elderly, this ShowerHead Bracket means you canplace your hand showerwherever is best for you -whether you're standing up orsitting down. No drillingrequired - simply lock intoplace using the strong suctioncup. Remountable. ChromeCode 022977-62WhiteCode 022969-62£4.95EachCHROMESUCTIONLOCKFITTINGWHITEPackof 2

61 Smiths Group plc Annual Report 2011Group overviewChairman and Chief ExecutiveOperating and financial reviewRisks and responsibilityGovernanceAccountsSuccession management Smiths operates a systematic succession-management process for leadership roles. Our businesses identify leadership talent and development needs using a set of key competencies, common tools and a consistent language. Development plans are monitored by senior management to optimise effective succession.Developing talentSmiths invests in employees' skills and capabilities, which in turn helps the Company and its businesses to success. We have a number of development programmes to evaluate and enhance core leadership competencies. These programmes are tailored to address a wide range of learning styles, incorporating workshops, experiential learning, mentoring, team working and project experience.For employees to add value, we have to ensure they are properly engaged with and committed to the business. We provide training and development that represent an investment in both their future and that of the business. We also offer a safe and responsible working environment that encourages mutual respect, provides opportunities for personal growth and rewards individual and team contributions that realise value for the business. Smiths periodically offers employees in the US and the UK opportunities to participate in share plans that enable employees to benefit from increases in the Company's share price and to align their interests more closely with those of shareholders.CommunicationCommunication is crucial to helping employees engage with the business. At business unit level, we communicate through team briefings, presentations, intranets and newsletters. Many businesses have well-established forums for exchanging information and best practice, as well as discussing current business issues including efficiency initiatives, training and development, and environment, health and safety issues.In European Union (EU) countries we have workplace information and consultation arrangements at our sites. These link to the Smiths European Forum, through which employee representatives from across the EU meet annually to discuss transnational matters with Group executives. Employee engagement In 2010, Smiths conducted a Global 'My Voice' Employee Engagement survey for the first time. We partnered with Kenexa, a leading survey provider, to ensure that responses were anonymous and to enable us to conduct the survey in local languages. We achieved more than 85% participation rate. Results were measured against the global norms for manufacturing industry and Divisional, local and functional results have been communicated. Action plans to address the most significant issues have been drawn up using focus groups and local champions. A further global survey will be conducted in Spring 2012 to measure our progress.Acquisition integrationSmiths Group periodically acquires new businesses and when doing so, we implement plans to integrate them into Smiths, ensuring that our business ethics, employee development, safety and environmental policies and programmes are well established. CommunitiesWe contribute to the communities in which we operate. In addition to providing jobs and boosting local economies, we support community involvement through charitable giving and education initiatives.We primarily manage these activities at a divisional level. However, Smiths does offer some support to community and charitable organisations at Group level. We consider charities and organisations that demonstrate how a donation will enhance the well-being of people through improved education, health and welfare or environment. Projects local to our operational facilities or connected to our industries are the main focus of our support.Education is a major recipient of our support. For example together with the Royal Academy of Engineering in the UK, the Smiths Technology Education Programme is now in its fifth year. Through the programme, school students are offered the opportunity to participate in summer school courses in engineering and technology. Those students who then go on to take an engineering or technology degree course at university are eligible to receive Smiths bursaries. Controls on defence salesAll sales of defence equipment are undertaken in accordance with government export and approval procedures and regulations, such as the International Traffic in Arms Regulation and the Export Administration Regulations in the USA. These laws prohibit export of certain items to specific countries. Smiths adheres to all relevant government guidelines designed to ensure that products are not incorporated into weapons or other equipment used for the purposes of terrorism or abuse of human rights, with internal controls to ensure compliance with these guidelines.FTSE4GoodThe FTSE4Good Index acknowledges companies that meet globally recognised corporate responsibility standards. Smiths continues to be awarded membership of the index, scoring 91 out of 100 on the FTSE4Good Environmental, Social and Governance rating. While we are not complacent about the ongoing work required, we were pleased to receive this external recognition of our corporate responsibility initiatives and business ethics programme.Go to www.smiths.com/corporate_responsibility.aspxBrowse online at www..co.uk95BED, BATH & BODYChrome EffectToothbrush HoldersIn a classy chrome effect finish, these twoToothbrush Holders will look the part inany bathroom. With suction cup fixing.H14cm (51?2").Code 050113-62£5.00Waterfall Soap SaverWash your hands of soft, wet and mushy soap with this cleverdevice. Cleverly designed, it quickly and effectively drains away anyexcess liquid - leaving your soap clean and dry for when it's nextneeded. Suction cup fixing - it simply attaches to the basin.AquaCode 060518-62WhiteCode 037303-62£5.25 EachWHITEAQUASUCTION CUP FIXING'Bathroom'Over DoorHookCreate extra hangingspace on your bathroomdoor. Chrome plated. 5 hooks. Fits internaldoors up to 4cm (11?2")thick. W36cm (14"). Code 060380-62£15.00Over BathCaddyKeep your bath area neatand tidy with this handyBath Caddy. Ideal forstoring shampoo, bubblebath and sponges etc.Rubber grip handles.Extends from 58 - 85cm (23 - 331?2").Code 060399-62£17.95Over Screen/Door Shower Hook An incredibly useful Shower Hook which goesover your shower screen. Hang bath puffs,flannels etc. in the shower and towels etc.outside. It has cushioned pads so it will notdamage your door and is adjustable to fitvarious screen widths from 1.7cm to 4.4cm(3?4- 13?4"). Height 13cm (5").Code 060372-62£3.95NEWSetof 25 HOOKS