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For reservations and bookings call 024 7645 554461Holiday Travel InsuranceFamily insurance Two adults and up to four dependant children (up to 17 days cover) See above for detailsfrom onlySpecial Offer£89.95!A Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged with ETI – International Travel Protection (ERV) - the UK branch of Europäische Reiseverscherung AG who are Licensed by the Bundesanstalt für Finanzdienstleistungsaufsicht (BAFIN – and approved by the Financial Conduct Authority (FCA – to undertake insurance business in the UK. Should you wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking your holiday. DEMANDS AND NEEDS This insurance policy will suit the Demands and Needs of an individual or group(where applicable) who have no excluded pre-existing medical conditions, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below. Subject to the terms, conditions and maximum specified claim limits. IMPORTANT We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information. We summarise below the details of the insurance cover provided which also includes SPECIALTY ASSISTANCE LTD - 24-hour emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with your confirmation of booking. In any event you may ask for a specimen copy of the Policy Wording before booking should you wish to examine this in advance. Cancellation - Up to £3,000 Medical Expenses & Repatriation - Up to £5,000,000 Curtailment - Up to £3,000 Luggage & Personal Money - Up to £1,800 (Limit £250 any one article , £300 in all valuables and £300 Personal Money) Luggage Delay - Up to £100 Personal Liability - Up to £2,000,000 Personal Accident - Up to £25,000 Loss of Passport - Up to £250 Legal Expenses - Up to £25,000 Delayed Departure - Up to £100 Missed Departure - Up to £600 Fourteen Day Refund – Cooling Off Period - Premium refund if policy not satisfactory. Please refer to the policy wording for full details on how to cancel the Holiday Travel Insurance. The first £55 is excluded in respect of claims for Medical and Emergency Expenses, Curtailment, Luggage, Personal Money and Legal Expenses for each and every claim per insured person. The excess relating to Cancellation is as follows: • £5 Loss of Deposit or Cancellation for Holidays up to £30 • £20 Loss of Deposit or Cancellation for Holidays over £30 and up to £70 (and under 48 hours duration) • £20 Loss of Deposit or £40 Cancellation for Holidays over £70 and up to £100 • £20 Loss of Deposit or £55 Cancellation for Holidays over £100 EXCESS WAIVER PREMIUM Policy excesses are applicable per person and in most cases will apply to each separate part of the claim on the insurance policy. These excesses can quickly mount up to become a significant sum. If you add £6.50 including 20% Insurance Premium Tax per insured person, to the premium below you will avoid any excess being deducted. RESIDENCY If you or anyone else named on this policy has not been a resident in the UK for the past 6-months this policy cannot cover you. PRE-EXISTING MEDICAL CONDITIONS If you are travelling to destinations detailed in your policy document which do not require you to inform the Insurer of any pre-existing medical conditions, then you need to consider your answers to the following questions: • Will you or anyone else be travelling against the advice of your GP or the carrier, their handling agents or any other public transport provider? • Have you or anyone else been given a terminal prognosis? • Will you or anyone else be on a waiting list, awaiting the results of tests or be aware of any surgery being required? • Are you suffering from stress, anxiety or depression unless it has been investigated and diagnosed as such by a specialist in the relevant field? Please note if you have answered Yes to any of these questions the policy will not cover claims as a result of the condition or conditions causing your Yes answer(s). You do however have the option to still take out this policy on the understanding that it will not cover these condition(s). If the policy does require you to declare your pre-existing medical conditions then you will need to call Towergate on 0344 8921698. Upon receiving your declaration Towergate may, on behalf of the Insurer, offer to cover these for an additional premium. It is your responsibility to declare your pre-existing medical conditions when required. Failure to disclose may result in any claim being declined. SPORTS / HAZARDOUS ACTIVITIES If you intend to take part in any sports or hazardous activities not included in your holiday itinerary please call the tour operator with whom you have booked your trip. They will contact Towergate on your behalf to confirm whether the policy can be extended to cover your planned activity or activities. Additional terms and premium may apply. In addition to the above the policy also contains the following main exclusions: • Any existing medical conditions unless they have been declared to (where appropriate) and accepted by the insurer. • Your participation in any organised sports, winter sports or dangerous activities unless they have been declared to and accepted by the Insurer. • Suicide or the wilful exposure to exceptional personal risk. • Stress, anxiety or depression unless it has been diagnosed as such by a consultant or expert in that field. • Travel against the advice of the carrier, any other public transport provider, the Foreign Office or the World Health Organisation. • Motorcycle travel during the insured trip where the engine size exceeds 125cc. • Any manual work or hazardous occupation undertaken during the insured trip. • The bankruptcy / liquidation of the tour operator, travel agent or transportation company with whom you have booked your trip. Examples of these and other conditions and restrictions and what to do if you are unsure about any aspect of an exclusion are contained within your policy information. If after purchasing a policy should you find it does not meet your requirements you have 14 days from the date of issue, or prior to travel (whichever is sooner) to cancel the policy. Claims - All claims should be made direct to Towergate Chase Parkinson, PO Box 416, West Byfleet, Surrey, KT14 7YE.General - If you have any queries about this insurance please contact Towergate Chapman Stevens Telephone Number: 01932 334140.Towergate Chase Parkinson and Towergate Chapman Stevens are part of the Towergate Underwriting Group who are authorised and regulated by the Financial Conduct Authority.Cancellations - If we have to cancel your holiday, (see Terms and Conditions of Booking), we will of course refund the total amount of any monies paid to us, including your insurance premium unless you have made a claim, or intend to make a claim and provided such premium has been paid to us. Should you be considering taking out alternative insurance cover we would respectfully suggest that you check whether a similar service is offered as we are not able in such circumstances to refund premiums paid to another company. PLEASE READ THE POLICY CAREFULLY TO ENSURE IT MEETS WITH YOUR REQUIREMENTS AND TAKE NOTICE OF THE VARIOUS CONDITIONS AND EXCESS PROVISIONS APPLICABLE. THE ABOVE INSURANCE IS AVAILABLE ONLY TO UNITED KINGDOM RESIDENTS DOMICILED IN THE UNITED KINGDOM AT TIME OF BOOKING.City Cruiser Holidays Limited trading as Harry Shaw is an Appointed Representative of ITC Compliance Limited who are authorised and regulated by the Financial Conduct Authority (their firm reference is 313486) and which is permitted to advise on and arrange general insurance contracts. PREMIUM PER PERSON - CONTINENTAL HOLIDAYS Up to 10 Days: Adult £40.95 • Child under 16 years £36.45 Up to 17 Days: Adult £42.95 • Child under 16 years £39.45 Special Family Offer 2 Adults and up to 4 immediate dependant children (under 16 years at time of travel) travelling together: Up to 10 days: £79.95 Up to 17 days: £89.95Beyond 17 days - Adult £7 per week, Child (under 16 years) - £4 per week, or part thereof beyond 17 days. Infants (under 4 of same family) - free. Adults must take City Cruiser insurance to get children's prices. Age is at date of return from holiday.The above premiums are inclusive of Insurance Premium Tax

62For reservations and bookings call 024 7645 5544Booking Form 2017Harry ShawReference number as quotedDestination/ResortHoliday numberDeparture DateHotel Name/ Apartment / Camp SiteAccommodation Requirements*:Special requests (please note these cannot be guaranteed)HOTELS - Please indicate number of rooms required where applicableSingleDoubleTrebleFour-beddedSELF CATERING - Please indicate number of units required at Camping Solmar or Toyca Apartments at CalellaFull BoardAll InclusiveHalf Board*Whilst every effort will be made to provide your preference, we are unable to guarantee that in all cases it can be providedImportant Note: A Tourist Tax was introduced in Catalonia in 2013. The tax will be collected on arrival at your accommodation. The tax is not included in your 2015 holiday prices. For more details see page 2. Mr/Mrs/Missor StatusFirstNameSurnameNationalityAge if under18 or over 60AddressFor each child qualifying for a free place, please add in passport numberTelephone NumberHow to BookOnce you have selected the City Cruiser holiday that you would like, telephone our reservation staff to check availability. You should then complete the booking form immediately and forward it to us together with deposit and insurance premium.Method of payment: (Please tick)ChequeCredit Card*OtherPayment DetailsYou can pay direct over the phone using your Switch or Delta card. No charge is made for payment by cheque or debit card. You may also pay with the following credit cards: Mastercard and Visa. Due to the fee levied by credit card companies, a 2.5% charge will be made on each payment. Charge cards such as American Express and Diners Club are not accepted.TwinClassic Mobile HomesCity Cruiser Holidays Ltd., Mill House, Mill Lane,Binley, Coventry, CV3 2DUReservations: (024) 7645 5544Departure PointLodgesCottageToycaApartmentsCotNumber of nights£*CREDIT CARD NUMBER (*MASTERCARD/VISA/SWITCH ONLY)EXPIRY DATECHEQUES MADE PAYABLE TO CITY CRUISER HOLIDAYS LIMITEDISSUE NO.Please Note: Personal cheques cannot be accepted if booking/paying within 10 working days of departure.If paying by Credit Card, please complete the following section:I authorise you to debit from my Credit Card the following amount: Deposit - The deposit payable is £45 per person for all holidays. No deposit is payable for infants under 2 years of age on the day of departure or for children qualifying for a free holiday.I enclose deposits of £45 per person £I enclose full payments (if booking within 6 weeks of departure) £I enclose insurance at £ per adult* I enclose insurance at £ per child* *See page 61 for insurance premiumsI enclose family insurance at £ TOTAL ENCLOSED £Excess Waiver Premium: I enclose at £6.50 per personOn the reverse of your card, above the signature, is a 7 digit security number. In order to authorise your card transaction, we require the last 3 digits:Insurance Emergency Telephone Number:I undertake that the balance of monies due in full settlement will be paid by me no later than the date shown on my invoice. I certify, on behalf of the person(s) named on this booking form, by whom I warrant I am authorised to make this booking, that I/we have read and agree to the City Cruiser Fair Trading Policy and Holiday Information set out in the brochure relevant to my/our holiday, and the conditions of insurance referred to in that brochure, where applicable. I am over 18 years of age.SignatureDateIf above is under 18 years of age signature of Parent/Guardian. I accept total responsi-bility for my child's safety.SignatureContact telephone No.VALID FROMPlease state here, in block capitals, name and address of person to whom all correspondence should be sent:Name AddressTel: Mobile: email:If you do not require our insurance, you must complete the following: My insurers, providing comparable or greater cover than City Cruiser Holiday Insurance, under all sections and including 24hr emergency assistance are: